NACRBO code of conduct

I believe that as my customer, you deserve to be treated fairly and honestly.  As a member of the National Association of Computer Repair Business Owners (NACRBO), I promise to adhere to their code of conduct:

Working Relationships

I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.

I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.

When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified professionals and/or other qualified professionals.

I will advertise my services in an honest manner and will represent the computer services profession accurately.

Confidentiality

I will keep confidential all client information, both business and personal, including that which may be revealed by other inventory professionals.

I will use proprietary client information only with the client's permission.

I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.

Fees

I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept.

I will make recommendations for products and services with my client's best interests in mind.